- DELIVERY & RETURNS
- B360 SUPPORT
Important Update: We are occassionaly experiencing short delays with deliveries due to ongoing issues with a shortage of courier drivers . The current delivery service is 1-2 days on most items, Surfboard deliveries are up to 3 days.
We offer FREE standard delivery to any address in the UK when you spend £30 or more on your order. For orders under £30 there is a £5 delivery charge.
Our current standard delivery service is 1-2 business or working days (working days being Monday to Friday and excluding Bank Holidays) via DX Express, or DX Freight for Surfboards. Order by 3pm Monday to Friday for same day dispatch, orders received after this time will be dispatched the next working day.
Please note: we do not currently offer delivery outside the UK, and some deliveries to remote areas, especially in the Highlands of Scotland and Offshore, can take several days longer. Deliveries to Northern Ireland may also take longer due to additional customs requirements following Brexit.
Genuine Stock Availability: If the item shows as in stock then it's genuinely in stock and ready to be dispatched (unlike others who are selling stock they don't have yet).
EXTENDED RETURNS PERIOD: Buy for Christmas Gifts with confidence with our extended returns period - orders placed between 7/11/21 and 13/12/21 will be able to return up to the 13/1/22.
We offer a 30 Day Hassle Free Returns Policy which means you have up to 30 days after the date of the order to request a return. If you are not completely satisfied with your goods, you can return them unused with any original tags attached and in a resaleable condition, within 30 days for a full refund or exchange on goods.
No refund can be given if the return request is received more than 30 days after invoice date. We regret we cannot give refunds for carriage on incorrect purchases. This does not affect your statutory rights. Click here for full details.